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Business Process Improvement: Questioning the Status Quo

Last summer I had the great pleasure to give a seminar at Vlerick Business School in Leuven, Belgium. As part of my visit the local BPM research group conducted a video interview on the topic of Process Improvement and Process Innovation. The edited version of this video was just released and can be viewed above […]

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Sometimes it’s not what you do, but how you do it that ensures success—a motto echoed by the Business Process Management & Service Innovation program at Stevens Institute of Technology. According to Dr. Michael zur Muehlen, director of the  Center for Business Process Innovation, the program looks at an organization through the process lens in […]

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Understanding BPM Skills

Published on November 11, 2011 by in BPM, Education

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There are plenty of BPM program offerings to date, ranging from ½-day BPMN modeling workshops to fully accredited academic programs that provide Master’s and MBA degrees with concentrations in Business Process Management. A good way to evaluate the content of these programs is to study the outcome, i.e. what skills you will have acquired once […]

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The IEEE Task Force on Process Mining has published the Process Mining Manifesto. The manifesto contains an overview and introduction to process mining, followed by guiding principles and challenges that the field is facing today: Process mining is a relatively new paradigm and [..] therefore this manifesto catalogs some guiding principles and challenges for users […]

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Hoboken, NJ – Stevens Institute of Technology today announced its partnership with Bright Star, a Newark-based non-profit business process and records management company that trains and employs U.S. veterans, to create a certification program to train veterans in the fields of business process management (BPM), records management, and e-learning technologies. The certification program will enable […]

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NYC Transit, the Metropolitan Transportation Authority’s arm responsible for operating subways and buses in New York City is partnering with researchers from CEBPI to study its processes in the area of asset management. The MTA’s assets range from rolling stock (subway cars and buses) to infrastructure components such as stations, tracks and signals. In partnership […]

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Michael zur Muehlen, Jianwen Su (eds.): Business Process Management Workshops. BPM 2010 International Workshops and Education Track, Hoboken, NJ, USA, September 13-15, 2010, Revised Selected Papers. This book constitutes the thoroughly refereed post-workshop proceedings of nine international workshops held in Hoboken, NJ, USA, in conjunction with the 8th International Conference on Business Process Management, BPM […]

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Business Process Management skills are a hot commodity these days. A HotJobs query typically returns 50,000 job openings that required some degree of business process expertise. But what exactly is the skill set of a BPM expert? Here’s a hint: Not everybody needs to be fluent in BPEL. And how many different flavors of BPM […]

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The Case for Conformance

Published on November 10, 2010 by in BPMN, Opinion

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It is hard to call the Business Process Modeling Notation anything but a success. Stephen White and the other members of the BPMN standardization group have spent nearly 10 years developing and fine-tuning a common graphical representation for business processes, and both tool support and user uptake have been heartening. But BPMN never had one […]

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The Center for Business Process Innovation at Stevens Institute of Technology hosted the 8th International Conference on Business Process Management, held from September 13 through 16, 2010. This was the first time this prestigious conference is held in North America, and only the second time it was held outside of Europe. BPM 2010 was the […]

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Michael zur Muehlen, Associate Professor of Information Systems at the Howe School of Technology Management and online instructor for the WebCampus department at Stevens Institute of Technology, was the second recipient for the Online Excellence Award at Convocation 2010. Dr. zur Muehlen believes that distance learning requires more discipline than many students initially assume. “Continual […]

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One of the features in BPMN 2.0 are four different subclasses of BPMN that reduce the number of modeling constructs to cater for different modeling purposes and levels of sophistication. One of these four classes is the analytic conformance class, modeled after the Department of Defense’s BPMN primitives. Robert Shapiro gave a presentation on the state […]

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