Business Process Improvement: Questioning the Status Quo

Last summer I had the great pleasure to give a seminar at Vlerick Business School in Leuven, Belgium. As part of my visit the local BPM research group conducted a video interview on the topic of Process Improvement and Process Innovation. The edited version of this video was just released and can be viewed above […]

Understanding BPM Skills

There are plenty of BPM program offerings to date, ranging from ½-day BPMN modeling workshops to fully accredited academic programs that provide Master’s and MBA degrees with concentrations in Business Process Management. A good way to evaluate the content of these programs is to study the outcome, i.e. what skills you will have acquired once […]

Process Mining Manifesto published

The IEEE Task Force on Process Mining has published the Process Mining Manifesto. The manifesto contains an overview and introduction to process mining, followed by guiding principles and challenges that the field is facing today: Process mining is a relatively new paradigm and [..] therefore this manifesto catalogs some guiding principles and challenges for users […]

New York City Transit partners with CEBPI to improve Asset Management

NYC Transit, the Metropolitan Transportation Authority’s arm responsible for operating subways and buses in New York City is partnering with researchers from CEBPI to study its processes in the area of asset management. The MTA’s assets range from rolling stock (subway cars and buses) to infrastructure components such as stations, tracks and signals. In partnership […]

New Book: BPM 2010 Workshops

Michael zur Muehlen, Jianwen Su (eds.): Business Process Management Workshops. BPM 2010 International Workshops and Education Track, Hoboken, NJ, USA, September 13-15, 2010, Revised Selected Papers. This book constitutes the thoroughly refereed post-workshop proceedings of nine international workshops held in Hoboken, NJ, USA, in conjunction with the 8th International Conference on Business Process Management, BPM […]

The Business Process Analytics Format

Business Process Analytics provides process participants and decision makers with insight about the efficiency and effectiveness of organizational processes. There are three reasons why we might want to measure different aspects of business processes: To evaluate what has happened in the past, to understand what is happening currently, or to build an understanding of what […]

How much BPMN do you need?

by Michael zur Muehlen ( and Jan Recker ( BPMN is the de facto standard for graphical process modeling. While there are other graphical languages to represent processes (EPCs, IDEF, Flowcharts, Petri Nets, among others), no other notation has seen such an uptake in such a short time as BPMN has. It is widely supported […]

Stevens named Center of Excellence in Business Process Innovation

Stevens Institute of Technology has joined the IDS Scheer Innovation and Education (I&E) Network. IDS Scheer is a leading provider of Business Process Management (BPM) and officially launched its I&E Network at ARIS ProcessWorld 2007 held in Berlin. “We are excited to be part of IDS Scheer’s Innovation and Education Network. It will help us […]