BPM Day 2009

BPM Day Concept

BPM Day is a full day executive seminar for Managers, Business Analysts, Consultants, Process Managers, and others interested in process improvement, workflow automation, enterprise architecture and service innovation.

Stevens’ BPM Day series combines speakers from industry and academia to deliver attendees a full-day of in-depth sessions on current and emerging topics around BPM.

The 2009 seminar was presented by leaders from the Workflow Management Coalition, a global standardization body for BPM technology. Their popular seminars have been delivered in 9+ countries over the last two years, covering the core business impact and IT benefits of process improvement and workflow automation.

Attendees had the choice between two in-depth breakout sessions: One on analyzing processes with BPMN, the other on building a workflow automation infrastructure using standards-based tools and technologies.

Target Audience

  • Business and System Analysts Involved in Process Modeling and Discovery
  • CIO and CTO charged with implementing BPM Centers of Excellence
  • Process Architects Evaluating or Already Engaged in BPM
  • Consultants Seeking Strategies for Risk Management
  • System and Application Architects engaged in BPMS implementation
  • Enterprise Architects looking to understand the integration of BPM and SOA

Participants will receive a WfMC certificate to recognize the completion of this seminar.

Seminar Agenda

8:30 Registration opens

9:00 Welcome and Introduction

9:15 BPM 101: The Business Value of Process

  • How can we translate organizational strategy into effective processes?
  • How can we sell BPM projects to senior executives
  • What is the difference between as-is and to-be process maps?

10:00 Case Study: Accounts Payable

  • An inside look at a workflow automation project
  • How did we find high-value targets for process improvement?
  • How did we manage risk and compliance while streamlining processes?

10:40 Coffee Break & Networking

11:00 BPM 102: New Enterprise Architecture

  • How do Workflow & BPM fit into a model-driven, SOA-centric world
  • How to enable adaptable processes and architectures
  • Which standards exist, and which ones should you care about?

11:45 BPM 103: Process Intelligence

  • How do Analytics and Simulation help BPM projects?
  • How can we define meaningful KPIs and Key Goal Indicators?
  • What is Process Optimization?

12:30 Networking Lunch

1:30 Case Study: BPMN in Government

  • An inside look at a Government process modeling initiative
  • How the Department of Denese uses BPM standards
  • How BPMN helps ensure Compliance
Breakout Session A: BPMN Workshop Breakout Session B: BPM Technology
2:15 Process Modeling with BPMN

  • Learn how to model processes in BPMN (w/ case studies)
  • Standard and Advanced BPMN Features
  • A Methodology for Process Modeling Projects
Model Portability and Interoperability

  • Origins of Process Interchange
  • The difference between Process Management and Automation
  • Standards for Interoperability and Flexibility


3:00 Coffee Break & Networking
3:30 BPMN 2.0: The Next-Generation

  • A look ahead at the next version of the popular modeling standard
  • Choreography – How to deal with Organizational White Space
  • Customization – How to select a BPMN subset that works for you
Work Distribution and Run-Time Integration

  • Workcast: Assigning tasks in distributed environments
  • Wf-XML: “Plug-compatible” Process Integration
  • Designing a federated process architecture

4:30 Questions & Answers Panel

5:00 Networking with a View


Michael zur Muehlen, PhD

Michael zur Muehlen

Michael zur Muehlen directs the Center of Excellence in Business Process Innovation at Stevens Institute of Technology and is responsible for Stevens’ graduate and executive education programs in Business Process Management and Service Innovation. He has over 15 years of experience in the field of process management and workflow automation, and has led numerous process improvement and design projects in the utility, financial services, industrial, and telecommunications sector both in Europe and the US. Michael actively participates in BPM standardization efforts and in 2004 was named a fellow of the Workflow Management Coalition. His research focuses on the practical use of process modeling standards, techniques to manage operational risks in business processes, and the integration of business processes and business rules. He is the author of a book on workflow-based process controlling and numerous articles on process management and workflow automation.

Nathaniel G Palmer

Nathaniel G Palmer

Nathaniel Palmer is Chief BPM Strategist of SRA International, as well as Executive Director of the Workflow Management Coalition. Previously he was Director, Business Consulting for Perot Systems Corp, where he worked under Jim Champy as a corporate-wide subject matter expert and primary ombudsman on Business Process Management. Nathaniel spent over a decade with Delphi Group as Vice President and Chief Analyst. Nathaniel is the author of several dozen research studies as well as co-author of The X-Economy (Texere, 2001) and frequent contributor to the annual BPM and Workflow Handbook series. He has been featured in media ranging from Fortune to the New York Times. In addition he has by-lined more than 100 articles in publications such as CIO and InformationWeek, interviewed on National Public Radio and World Business Review. In 1998 he was the first recipient of the AIIM Laureate in Workflow.

Keith D Swenson

Keith D Swenson

Keith Swenson is Vice President of Research and Development at Fujitsu Software Corporation for the Interstage family of products. He is pioneer in web services, and has helped the development of BPM standards such as WfMC Interface 2, OMG Workflow Facility, SWAP, Wf-XML, AWSP, WSCI, and is currently working on standards such as Workcast and ASAP. He has led efforts to develop software products to support work teams at MS2, Netscape, and Ashton Tate. He is currently the Chairman of the Technical Committee of the Workflow Management Coalition. In 2004 he was awarded the Marvin L. Manheim Award for outstanding contributions in the field of workflow.

Robert M Shapiro

Robert M Shapiro

Robert Shapiro is founder and manager of Process Analytica. He is also Senior Vice President: Research, for Global 360. He founded Cape Visions which was acquired by Global in 2005. At Cape Visions he directed the development of Analytics and Simulation software used by FileNet/IBM, Fujitsu, PegaSystems and Global 360 Business Process Management products. Prior to founding Cape Visions, as founder and CEO of Meta Software Corporation, he directed the implementation of a unique suite of graphical modeling and optimization tools for enterprise-wide business process improvement. Products based on these tools are used by Bank of America, Wells Fargo, JPMChase and other major banks to optimize their check processing and Lock Box operations. As a participant in the Workflow Management Coalition and chair of the working groups on conformance and process definition interchange, he plays a critical role in the development of international standards for workflow and business process management. In 2005 he was awarded the Marvin L. Manheim Award for outstanding contributions in the field of workflow.